Terms and conditions.

This is a translation of our Allgemeine Geschäftsbedingungen (general terms and conditions) to help you understand them. The German version is the binding one, and if the two ever differ, the German text applies.

(1) These general terms and conditions apply to every training contract made between Fahrschule S.U.V. GmbH(the “driving school”) and the person being trained (the “learner”), and to every other service the driving school provides.

(2) Any other terms, whether they differ from these, contradict them or add to them, do not form part of the contract unless we have expressly agreed to them in writing.

(1) The training contract covers your theory and practical training in the licence class or classes we have agreed, up to the point where we present you for the theory test and the practical test.

(2) We train you in line with the German Driving Instructors Act (Fahrlehrergesetz, FahrlG), the Learner Driver Training Regulation (Fahrschüler-Ausbildungsordnung, FahrschAusbO) and the Driving Licence Regulation (Fahrerlaubnis-Verordnung, FeV), each in its current version.

(3) The law sets a minimum number of mandatory drives (Sonderfahrten), and we always meet it. How many practice lessons you need on top of that depends on your own level and how quickly you progress.

(1) The training contract is made when you sign it and the driving school accepts it. Pre-registering online on our website is a non-binding enquiry. There is no contract until you sign.

(2) You apply for your driving licence yourself, at the licensing authority (the driving licence office, Straßenverkehrsamt). For that application you will need in particular a valid identity document, an eye test, a first-aid certificate and a biometric passport photo.

(3) If you are under 18, we need the written consent of a parent or legal guardian.

(1) The prices that apply are those in the driving school’s price list on the day the contract is made (see the price list). All prices are final prices and include VAT at the statutory rate.

(2) The base fee covers the driving school’s general costs, the theory lessons and any mock tests you need before your first theory test. It does not cover presenting you for the test itself. If you do not pass the theory test, the driving school may charge the partial base fee agreed in your training contract for your further training. This can be no more than half of the base fee for the class concerned. If you do not pass the practical test, no partial base fee is charged.

(3) The price of a 45-minute driving lesson covers the training car, including its insurance, and the practical instruction. The test presentation fee covers presenting you for the theory and the practical test, including the test drive. If you have to retake a test, the fee is charged again, as agreed in your training contract.

(4) Unless we have agreed otherwise, the base fee is due when the training contract is made. A driving lesson is paid for before it starts. The test presentation fee, together with any administrative and test fees we have paid on your behalf, is due no later than three working days before the test. If a partial base fee is due (paragraph 2), you pay it before your further training begins.

(5) If a payment is due and has not been made, the driving school may refuse to continue your training, and to register and present you for the test, until the amount owed has been paid.

(1) If your pre-registration reaches us on or before 31.10.2026, the following campaign terms also apply. What counts is the date your pre-registration arrives. The Autumn Special runs from 06.10.2026 to 31.10.2026 and follows straight on from the Summer Special of 03.08.–05.10.2026. The prize draw that went with the Summer Special ended on 15.09.2026. The full conditions, including how the finished prize draw is being handled, are on our campaign terms page, which is the authoritative statement of them.

(2) Campaign prices cannot be combined with other discounts or offers. Campaign benefits and credits cannot be paid out in cash. When the campaign ends, the regular prices in our price list apply again.

(3) Campaigns that have already ended stay binding for the pre-registrations we received during them. If you pre-registered during the opening campaign (30.05.–08.06.2026), the follow-on offer (09.06.–18.07.2026), the online offer (28.07.–02.08.2026) or the Summer Special (03.08.–05.10.2026), you keep the price shown when you pre-registered, and the campaign benefits promised to you at that time, for the whole of your training. A later offer does not replace or shorten those promises.

(1) We arrange driving lessons with you individually. If you cannot make a lesson you have booked, you must tell the driving school without delay. If you do not cancel a lesson at least two working days before the agreed appointment, the driving school may charge compensation for the missed lesson of three quarters of the lesson price. You are still free to prove that the driving school suffered no loss, or a much smaller one.

(2) The driving school may cancel or move an appointment for good reason, for example if the instructor is ill, a car breaks down or there is force majeure. In that case we will offer you another appointment. You have no further claims.

(3) As a rule, driving lessons start and finish at the driving school. If at your request a lesson starts or finishes somewhere else, the driving time this takes is charged at the lesson rate, unless we have agreed otherwise. If the instructor is more than 15 minutes late, you do not have to wait, and if the lesson does not take place for that reason, you are not charged for it. If you are more than 15 minutes late, the instructor does not have to wait, and if the lesson does not take place for that reason, sentences 3 and 4 of paragraph 1 apply in the same way.

(1) You agree to attend the theory lessons regularly and to take an active part in your own learning.

(2) You must be fit to drive before every driving lesson. In particular, you must not be impaired by alcohol, drugs or medication that affect your ability to drive. If you are clearly under that kind of influence, or if there is any other well-founded doubt about your fitness to drive, the driving school may exclude you from the lesson. In that case it charges compensation of three quarters of the lesson price. You are still free to prove that the driving school suffered no loss, or a much smaller one.

(3) You must tell us without delay if your personal details change (address, phone number, email) and about any health condition that could affect your fitness to drive.

(1) The driving school agrees to train you properly, as the law requires, and to use qualified, certified driving instructors.

(2) The driving school may only finish your training once it is satisfied that you have the knowledge and skills you need to drive a motor vehicle (§ 29 FahrlG). We can only register you for a test with your agreement. If you do not turn up for a test appointment, you must pay the test presentation fee and any fees that have been paid out or are due.

(3) Your training ends when you pass the driving test, and in any case 12 months after the training contract was made. If your training continues after that, the prices that apply are those displayed at that time under § 32 FahrlG. The driving school will tell you this in text form when your training continues.

(1) You can end the training contract at any time. The driving school can only end it for good cause. Good cause exists in particular if, despite being asked to and without a valid reason, you do not start your training within four weeks of making the contract, or if you interrupt it for more than three months without a valid reason. It also exists if you have failed the theory or the practical test after two retakes of that test, or if you repeatedly or seriously ignore your instructor’s instructions or directions. Notice of termination is only valid if it is given in text form (for example by letter or email).

(2) If the contract ends, the driving school is entitled to payment for the driving lessons already given and for any test it has already presented you for. If the driving school ends the contract for good cause, or if you end it without the driving school having given you reason to by breaching the contract, the driving school is entitled to the following share of the base fee for classes where the law requires theory lessons:

• 1/5: if the contract ends after it was made but before your training begins,
• 2/5: after your theory training has begun, but before one third of the minimum theory lessons required by law,
• 3/5: after one third, but before two thirds,
• 4/5: after two thirds, but before your theory training is complete,
• the full base fee: once your theory training is complete.

For classes where the law does not require theory lessons, the driving school is entitled to half of the base fee. If the base fee for that class is lower than the base fee for a class with theory lessons, the driving school is entitled to no more than half of the base fee with theory lessons. You are still free to prove that the driving school incurred no costs or loss, or only a smaller amount. If you end the contract for good cause, or because the driving school breached the contract and gave you reason to, the driving school is not entitled to the base fee, and any advance payment is refunded.

(3) Training materials already handed out and access already activated (for example to the learning app) stay with you and are not refunded.

(1) The driving school has unlimited liability for death, personal injury or damage to health caused by a negligent breach of duty by the driving school, or by an intentional or negligent breach of duty by one of its legal representatives or by a person it uses to perform its obligations (vicarious agent).

(2) For any other damage, the driving school is only liable for intent and gross negligence, and for a breach of essential contractual obligations (cardinal obligations), meaning duties you can normally rely on the driving school to fulfil. In that case its liability is limited to the foreseeable damage that is typical for this kind of contract.

(3) This does not affect liability under the German Product Liability Act (Produkthaftungsgesetz).

The driving school processes personal data in line with the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG). You can find the details in our privacy policy.

(1) If you are a consumer and make the contract at a distance (for example entirely online, without coming into the driving school in person), you have a legal right to withdraw from it within 14 days of the contract being made. To meet the deadline, it is enough to send your notice of withdrawal in text form before the period ends.

(2) If you expressly ask the driving school to start your training before the withdrawal period has ended and you then withdraw, you must pay for the value of the services already provided up to that point (in proportion to the agreed total price).

(3) You can send your withdrawal in any form, or use the model form below. Send it to: Fahrschule S.U.V. GmbH, Mindenerstraße 106, 40227 Düsseldorf, email: info@fahrschulesuv.de.

Model withdrawal form
I/we hereby withdraw from the contract I/we made for the following service: driver training.
Ordered on / contract made on: __________
Name of consumer(s): __________
Address of consumer(s): __________
Date, signature (only if sent on paper): __________

(1) The law of the Federal Republic of Germany applies. The UN Convention on Contracts for the International Sale of Goods does not apply.

(2) The courts at the driving school’s registered office (Düsseldorf) have jurisdiction if you have no general place of jurisdiction in Germany, if you move your home or usual place of residence abroad after the contract is made, or if your usual place of residence is not known when legal proceedings are started.

(3) If any provision of these terms is or becomes invalid, the rest of the terms remain valid. The invalid provision is replaced by the rule set out in the law.

(4) We are not willing, and not obliged, to take part in dispute resolution proceedings before a consumer arbitration body.

Last revised: 29 September 2026 · Fahrschule S.U.V. GmbH · Mindenerstraße 106 · 40227 Düsseldorf · Managing director: Attaouil Abdelhafid · Amtsgericht Düsseldorf, HRB 109545 · VAT ID: DE459169778